Image
XBX Insurances & KiwiSaver .... 'on the journey with you'
Home
Home
Solution
Solution
What we do
What we do
Contact Us
Contact Us
Sonja Barrett
Sonja Barrett
Lisa Kasperski
Lisa Kasperski
Coming to New Zealand
Coming to New Zealand

XBX - Disclosure

Disclosure

Licensing Information

XBX Limited (FSP1009279) trading as XBX Insurances and KiwiSaver holds a licence issued by

the Financial Markets Authority to provide financial advice.


The following Financial advisers are authorised under that licence to provide financial advice.

Lisa Kasperski - FSP80621

Sonja Barrett - FSP427766


Full details can be found on the Financial Service Providers Register https://fsp-

register.companiesoffice.govt.nz/


XBX provides advice about life & health insurances from the following companies:

Asteron - Accuro - Chubb - AIA - PartnersLife - ResolutionLife - Fidelity - NIB - Southern Cross

Kiwisaver: Booster


We not charge fees for the financial advice we give to our clients.


Our financial advisers receive commissions from the Insurance / KiwiSaver providers we give

financial advice on. The amount of commission is based on the amount of the insurance premium or the KiwiSaver balance. We have policies and procedures in place and follow an advice process

that ensures our recommendations are based on your goals and circumstances. We undergo an

annual compliance review and have continued professional development plans in place.


Our duties to you

-Give priority to your interests by taking all reasonable steps to make sure our advice isn't

materially influenced by our own interests.

-Exercise care, diligence, and skill in providing you with advice.

-Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for

Financial Advice Services (these are designed to make sure that we have the expertise needed to

provide you with advice).

-Meet standards of ethical behaviour, conduct and client care set by the Code of Professional

Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice).

Complaints

What you need to know about making a complaint

What you need to know about making a complaint

If you are not happy with our service or wish to make a complaint please contact Lisa or Sonja directly via phone or email.

We have an internal complaints process and want to deal with your concerns promptly and fairly. We aim to respond within 5 working days from the date of receipt.

If you feel that your complaint has not been resolved, you then have the option to take your complaint to an independent dispute resolution service.


We belong to the Financial Dispute Resolution Service (FDRS). This is a free service.Their contact details are as follows:


Freephone: 0508 337 337

Email: enquiries@fdrs.org.nz


Post : Freepost 231075

PO Box 2272

Wellington 6140


Website: https://fdrs.org.nz/


You also have the right to address your complaint to the Financial Markets Authority (FMA).

Details of the FMA complaints process are available on the FMA website at

https://www.fma.govt.nz/

ImageXBX Insurances & Kiwisaver
XBX
HomeContact UsBlogs
Legal Stuff
Privacy Policy
Important Information

sonja@xbx.email

lisa@xbx.email

Sonja 0274 833 435

Lisa 027 211 8335

© Copyright 2025, All Rights Reserved by